Terms & Conditions

Last Updated: July 2026

Judith Anne Browne
Professionally known as Judy Anne Browne
Operating under the trading name Mind Soul Wellness
Victoria, Australia

1. Introduction

These Terms & Conditions (“Terms”) govern your use of the website operated by Judith Anne Browne, professionally known as Judy Anne Browne, and operating under the trading name Mind Soul Wellness (“we”, “our”, or “us”).

These Terms apply to all services provided through the website, including psychic readings, intuitive readings, Reiki, Crystal Healing, spiritual guidance, meditation, mentoring, energy-based practices, and other complementary wellbeing services (“Services”).

By accessing this website, making a booking, purchasing a service, or participating in any session, you agree to be bound by these Terms, the Privacy Policy, Cookie Policy, Client Consent and Disclaimer documentation, and the Code of Ethics & Professional Conduct.

For the purposes of these Terms, references to Judith Anne Browne, Judy Anne Browne, and Mind Soul Wellness refer collectively to the same practitioner and service provider.

2. Governing Law

These Terms are governed by and interpreted in accordance with the laws of Victoria, Australia, and the applicable laws of the Commonwealth of Australia.

Any disputes arising from these Terms will be subject to the jurisdiction of the courts of Victoria.

3. Nature of Services & Professional Disclaimer

3.1 Complementary Spiritual and Wellbeing Services

Judy Anne Browne provides complementary spiritual and wellbeing services designed to support personal reflection, insight, relaxation, energetic practices, personal development, and spiritual exploration.

Services may include:

• psychic readings;
• intuitive readings;
• Reiki;
• Crystal Healing;
• meditation practices;
• spiritual guidance;
• mentoring; and
• other complementary wellbeing practices.

These Services are not medical, psychological, psychiatric, or regulated healthcare treatments and are not intended to replace professional healthcare.

3.2 No Medical or Therapeutic Claims

Judy Anne Browne does not:

• diagnose medical conditions;
• prescribe medical treatments;
• claim to cure illness or disease;
• replace advice provided by registered health practitioners.

Any information, guidance, impressions, insights, or experiences provided during Services are offered as part of a complementary spiritual wellbeing practice.

Clients remain responsible for their own health decisions and are encouraged to seek appropriate professional advice where required.

3.3 Professional Standards

Judy Anne Browne conducts her practice consistently with:

• the Health Complaints Act 2016 (Vic);
• the principles contained within the General Code of Conduct for General Health Services;
• the Competition and Consumer Act 2010 (Cth) (Australian Consumer Law);
• applicable privacy obligations; and
• professional indemnity and public liability insurance requirements.

4. Client Consent & Responsibilities

4.1 Informed Consent

By booking a service, you confirm that you:

• understand the complementary nature of the Services;
• understand that readings and energetic practices are interpretive and personal in nature;
• understand the scope and limitations of the Services;
• voluntarily choose to participate; and
• have the opportunity to ask questions before commencing.

4.2 Client Information

Clients are encouraged to provide relevant information necessary to support safe and appropriate service delivery.

Clients are responsible for informing Judy Anne Browne of any circumstances that may affect their ability to safely participate in sessions.

4.3 Session Delivery

Some Services may involve energetic practices or gentle non-invasive techniques.

Any physical contact will only occur with client consent.

Clients may request non-touch alternatives or discontinue participation at any time.

4.4 Practitioner Discretion

Judy Anne Browne reserves the right to decline, postpone, or discontinue Services where reasonably necessary, including where:

• the service is considered inappropriate;
• professional boundaries cannot be maintained;
• the client’s needs fall outside the scope of practice; or
• continuation may not be in the client’s best interests.

5. Appointments, Payments & Refund Policy

5.1 Bookings

Appointments are subject to availability.

A booking is confirmed once payment requirements have been completed through the available booking and payment system.

5.2 Cancellation and Rescheduling

Clients may cancel or reschedule appointments by providing at least 24 hours’ notice.

Where cancellation occurs with sufficient notice, clients may request:

• rescheduling; or
• a refund, subject to any applicable payment processing arrangements.

Missed appointments or cancellations with less than 24 hours’ notice may be non-refundable, except where required under Australian Consumer Law or where exceptional circumstances apply.

5.3 Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies your rights under the Australian Consumer Law.

Services supplied to consumers are subject to consumer guarantees, including that services must be provided with acceptable care and skill.

6. Intellectual Property & Website Content

6.1 Copyright Ownership

All content appearing on this website, including:

• written content;
• photographs;
• graphics;
• logos;
• educational materials;
• videos;
• artwork; and
• other creative materials,

is owned by Judith Anne Browne, Mind Soul Wellness, or used with appropriate permission and is protected by applicable intellectual property laws.

Content may not be copied, reproduced, modified, distributed, or commercially used without prior written permission.

6.2 AI-Generated Images

Some images displayed on this website may have been created or enhanced using artificial intelligence or digital design tools.

Where AI-generated imagery is used, the images have involved human creative direction, including concept development, selection, refinement, editing, and approval by Judy Anne Browne.

Images incorporating Judy Anne Browne’s likeness are intended for use by Mind Soul Wellness and may not be copied, reproduced, modified, distributed, or used commercially without prior written permission.

7. Educational Content Disclaimer

Articles, blogs, videos, social media content, and educational materials provided through this website are intended for general informational, inspirational, and educational purposes only.

They do not constitute medical, psychological, legal, or professional advice.

8. Privacy & Confidentiality

Personal information collected through the website or Services is handled in accordance with the Privacy Policy.

Client information will remain confidential except where:

• the client provides consent;
• disclosure is required by law; or
• disclosure is necessary to address a serious risk of harm where legally permitted.

9. Limitation of Liability

To the maximum extent permitted by law:

• Services are provided subject to Australian Consumer Law protections.
• Judy Anne Browne does not guarantee specific personal, spiritual, emotional, or wellbeing outcomes.
• Clients remain responsible for their own decisions and actions following participation in Services.
• Nothing in these Terms excludes liability that cannot legally be excluded.

10. Website Use

You agree not to:

• interfere with website security or operation;
• introduce malicious software;
• attempt unauthorised access;
• copy website content without permission; or
• misuse website functionality.

11. Third-Party Links

This website may contain links to third-party websites.

Judy Anne Browne is not responsible for the content, accuracy, security, or privacy practices of external websites.

12. Accessibility

Judy Anne Browne is committed to providing an accessible and inclusive experience.

If you experience accessibility difficulties when using this website or accessing Services, please contact us so reasonable steps can be considered.

13. Breach & Termination

Access to the website or Services may be restricted or terminated where a person breaches these Terms, engages in inappropriate conduct, or compromises the safety and integrity of the practice.

14. Force Majeure

Judy Anne Browne is not responsible for delays or inability to provide Services due to circumstances outside reasonable control, including natural disasters, technical failures, illness, or other unforeseen events.

15. No Waiver

Failure to enforce any provision of these Terms does not constitute a waiver of the right to enforce that provision in the future.

16. Language

These Terms are written and interpreted in English.

17. Entire Agreement

These Terms, together with:

• Privacy Policy;
• Cookie Policy;
• Code of Ethics & Professional Conduct; and
• Client Consent and Disclaimer documentation,

constitute the agreement between Judy Anne Browne and users of the website and Services.

18. Updates to These Terms

These Terms may be updated periodically to reflect changes in services, legislation, or business practices.

Updated Terms take effect when published on the website.

19. Complaints & Contact Information

Judy Anne Browne welcomes feedback and aims to resolve concerns respectfully and promptly.

For complaints relating to privacy, please refer to the Privacy Policy.

For concerns relating to general health services, clients may contact:

Health Complaints Commissioner Victoria

Website:
https://hcc.vic.gov.au

Legislation:
Health Complaints Act 2016 (Vic)

Contact

Judith Anne Browne
Professionally known as Judy Anne Browne
Operating under Mind Soul Wellness

Email: contact form

Victoria, Australia